At GMP99, we believe that good gaming is safe and controlled gaming. We provide the tools, guidance, and support you need to keep every session a fun and enjoyable experience — not a burden.
Online gaming should be a form of entertainment — a way to unwind, challenge yourself, and enjoy fair fun. gmp99 takes this responsibility seriously because we know that behind every account is a real person with a life, family, and responsibilities.
We understand that for some individuals, gaming can become more than just entertainment. That is why GMP99 has built a comprehensive set of tools and support systems to help every member stay in control — we are not a platform that lets problems persist without action.
Our Responsible Gaming Policy is built on three core principles: Member Safety, Personal Control, and Vulnerable Group Protection. These three principles are not mere slogans — they are embedded in every feature of the GMP99 platform.
Remember: Only bet with money you can afford to lose. Never use funds meant for daily expenses, bills, or family obligations to gamble.
Each of these tools can be activated directly from your account without waiting for lengthy approvals.
Set the maximum deposit amount you can make within a chosen period. This limit cannot be increased immediately — a waiting period is required to prevent impulsive decisions.
Set the maximum duration for each of your gaming sessions. When the time limit is reached, the platform will alert you or automatically end the session so you can take a break.
Set the maximum loss amount you are willing to accept within a given period. Once this limit is reached, you will not be able to continue playing until the period ends.
Take a break from the platform for 24 hours, 7 days, or 30 days. During this period, you will not be able to log in or make any transactions. Ideal if you feel you need a short pause.
The most decisive option — close access to your account for a minimum of 6 months or permanently. gmp99 will immediately stop all promotional communications to you once this option is activated.
Opt out of receiving any offers, bonuses, or promotions from gmp99. This helps reduce the temptation to keep playing and allows you to make your own decisions free from outside influence.
These steps can be completed directly from your account settings in under two minutes.
Use the Login button at the top of the page and securely enter your account credentials.
Click on your profile icon in the top right corner and select "Account Settings" from the menu that appears.
On the settings page, you will find a dedicated tab for all available self-control tools.
Choose the type of limit you want, set the value or duration, and confirm your selection. Limits take effect immediately.
The gmp99 support team is ready to assist you via live chat 24/7 if you need further guidance.
Recognise the early signs so you can act before the problem becomes serious.
Pay close attention if you find yourself:
If you identify any of the above signs in yourself or someone you care about, please use GMP99's self-exclusion tool and seek professional help immediately.
Answer the following questions honestly. If you answer "yes" to three or more questions, we recommend reaching out to a professional or using GMP99's self-control tools.
Have you ever felt the need to bet with more money over time to feel the same level of excitement?
Do you frequently think about gambling even while doing other things in your daily life?
Have you ever missed an important opportunity in your career, studies, or personal relationships because of gambling?
Have you ever felt anxious, depressed, or restless when you were unable to play?
Have you ever tried to stop gambling but failed despite a strong desire to do so?
Have you ever used gambling as a way to escape from problems or negative feelings?
This assessment is not a medical diagnosis. It is an initial guide to help you recognize your own gambling patterns.
If you or someone you know needs help, the following resources are available in Malaysia:
A dedicated welfare ministry helpline for social and family issues, including gambling addiction. Free and confidential.
Government hospitals across Malaysia provide counselling and treatment services for addiction. These are low-cost and accessible to all citizens.
Emotional support and suicide prevention service. Operating 24 hours a day, 7 days a week for anyone who needs someone to talk to.
Gmp99 live chat support is available 24/7. Our team can help you activate self-control tools or guide you to professional support resources.
Follow this quick guide to ensure your gaming experience stays enjoyable and in control.
The gmp99 platform is designed to ensure every member enjoys a safe, fair, and controlled gaming experience. Register today and activate your self-control tools from day one.